Guarantee Policy: A guaranteed reservation assures you of a room even if you check in very late. All reservations must be guaranteed to a valid credit card. You must sign terms and conditions by clicking the link to continue your reservation.
CANCELLATION POLICY To ensure a smooth experience for all our guests, please review our updated reservation and cancellation policies: Standard Cancellations Cancellations for individual hotel room reservations must be received at least one week prior to arrival. Exceptions: Mardi Gras and Mega Conference reservations are subject to different terms (see below). Group Reservations Cancellations for group bookings must be submitted no later than one month prior to arrival. Guaranteed Reservations If cancellation is not received by the required date, the full cost of the reservation will be charged.
To cancel a reservation, please email us at info@malagainn.com. You may call the front desk to cancel; however, a cancellation is not valid unless you receive an email confirmation. Cancellations made by phone without an accompanying email confirmation will not be honored. Reservation changes must be documented. Verbal agreements made by front desk staff are not valid for adding or removing rooms, adjusting dates, or altering the details of any reservation.
If you request changes to an existing reservation:
Always ask for an updated confirmation email.
Changes are not final unless you receive revised documentation.
MARDI GRAS 2026 POLICY Mardi Gras 2026 dates: January 17 – February 17, 2026 Final cancellation deadline:Cancellations will not be accepted after December 1, 2025.
Full payment for Mardi Gras reservations will be charged to the provided credit card on December 1, 2025.
Please call the front desk with your current credit card information upon receiving your reservation confirmation.
No refunds will be issued during Mardi Gras, except in the event of an act of God. An "Act of God" refers to unforeseeable natural events beyond anyone's control—such as hurricanes, floods, or mandatory evacuations—that directly affect Malaga Inn or the City of Mobile. It does not include travel disruptions, flight delays, weather at your departure location, or personal emergencies. If management determines a credit is warranted, it may be applied to a future stay on non-blackout dates.
Front Desk agents are not authorized to make any adjustments to Mardi Gras reservations. Other than to collect payment.
All requests to modify Mardi Gras bookings must be submitted in writing via email to the owner.
Changes are not valid unless approved by ownership and confirmed in writing.
Mega Conference Policy
A five-night minimum stay is required.
Cancellations will not be accepted after June 1, 2025.
No refunds will be provided for Mega Conference reservations, except for acts of God.
Credit for future stays may be issued at management's discretion for non-blackout dates.
Halloween & Day of the Dead Weekend Notice
The last weekend in October marks our annual Halloween & Day of the Dead Celebration at the Malaga Inn. This year, festivities will take place on Thursday, October 31st and Friday, November 1st.
Guests staying that weekend should please be aware that:
There will be lively evening events, including loud music each night.
This is not a quiet weekend at the Inn — the atmosphere will be festive, social, and celebratory.
We want all our guests to have the best experience possible. If you're seeking a peaceful, low-key stay, we recommend selecting an alternate weekend. If you're excited to celebrate, we look forward to hosting you!
Credit Card & Payment Policy
All reservations must be secured with a valid credit card.
Declined credit cards may result in automatic cancellation without notice.
Effective June 24, 2025, a 3.5% service fee will be added to all credit card transactions.
For reservations totaling over $1,000, payment by check is accepted. Checks must be received one month prior to arrival or by the final cancellation date—whichever comes first.
Elevator Notice We regret to inform guests that our new elevator installation has not been completed in time for Mardi Gras. Both elevators are currently out of service. We sincerely apologize for this inconvenience. Porters will be available to assist with luggage throughout the Mardi Gras season.
PAYMENTS We do not accept cash at the front desk. All reservations must have a valid, major credit card on file.
We are a non smoking property.
CHECK-IN Begins at 3:00 pm and check out is 11:00 am
PARKING: Only one car per room with an authorized parking tag in window subject to tow. Do not park in handicapped spots without a decal. Do not park anywhere there is a no parking sign. Our Park and Cruise package is our daily room rate plus $7 per day.
GENERAL: Your guests must be listed on your reservation and must have an ID. No one under 21 can be in a room without an adult. No one under 21 is allowed in the bar. Children in the public areas must be supervised. Due to safety concerns, No Running will be allowed on property. Please do not let your children climb on the fountain. Adults, also please do not climb on the fountain. No Sitting on rails or banisters. No leaving drinks on banisters. Please make sure your cooler is placed on a towel while in your room. No silly string, smoke bombs, fireworks, sparklers, candles or stink bombs allowed on property. No cooking or heating of food in rooms. This includes use of crock pots, hot plates and microwaves. Use of horns on the property are not allowed unless you can actually play. We do charge for damage to the room. Please be respectful of our historic inn. Do not use our towels or other linens to remove make up or clean up spills. Smoking in room is a $250 charge. Safety is our top priority.
